About News Malaysia Express
Founded in 2010, News Malaysia Express has grown from a small independent news outlet to one of Malaysia's most respected digital news platforms. Our journey began with a simple yet powerful vision: to deliver accurate, unbiased, and timely news that empowers citizens to make informed decisions.
Today, we serve millions of readers across Malaysia and beyond, maintaining our commitment to journalistic integrity while embracing innovative storytelling formats. Our team of dedicated professionals works around the clock to bring you the stories that matter most.
"Our mission is to be the voice of Malaysia – transparent, fair, and always in service of the truth."
Our Editorial Values
These core principles guide every story we publish, every interview we conduct, and every decision we make in our editorial process.
Accuracy First
Every fact is verified through multiple sources before publication. Our editorial team maintains rigorous fact-checking standards to ensure the information we deliver is reliable and trustworthy.
Editorial Independence
We maintain complete editorial independence from political influence, corporate interests, and external pressures. Our journalism serves the public interest, not special interests.
Transparency
We are open about our sources, methods, and potential conflicts of interest. When we make mistakes, we correct them promptly and prominently, with full explanation of the error.
Global Perspective
While focused on Malaysian news, we provide global context and international perspectives that help our readers understand how local events connect to broader world trends.
Digital Innovation
We embrace new technologies and storytelling formats to engage our audience effectively, from interactive graphics to multimedia presentations and social media integration.
Community Service
We actively serve our community by covering issues that matter to Malaysians, amplifying diverse voices, and facilitating constructive dialogue on important social issues.
Editorial Team
Meet the experienced professionals who ensure every story meets our high editorial standards and delivers value to our readers.
Sarah Chen
Editor-in-Chief
With over 15 years of journalism experience, Sarah leads our editorial direction with a focus on investigative reporting and digital innovation. She previously worked with major news outlets in Singapore and Hong Kong.
Ahmad Rahman
Senior Investigative Reporter
Ahmad specializes in corruption investigations and political accountability reporting. His award-winning investigations have led to significant policy changes and public awareness campaigns.
Lisa Wong
Business Editor
Lisa leads our business and economic coverage with expertise in finance, corporate governance, and market analysis. She holds an MBA and previously worked with financial publications.
Raj Patel
Sports Editor
Raj brings passion and expertise to our sports coverage, covering everything from football to traditional Malaysian sports. He has covered multiple international sporting events.
Maria Santos
Digital Content Manager
Maria oversees our digital strategy and social media presence, ensuring our content reaches and engages audiences across all platforms effectively.
David Lim
Technology Editor
David covers technology trends, cybersecurity, and digital transformation in Malaysia. His background in software engineering helps him explain complex tech topics to general audiences.
Our Commitment to Excellence
We maintain the highest standards of journalism through rigorous policies and continuous improvement in our editorial processes.
Fact-Checking Policy
Every piece of information published undergoes our comprehensive fact-checking process:
- Primary source verification from at least two independent sources
- Expert consultation for technical or specialized content
- Cross-referencing with established databases and official records
- Real-time verification of breaking news through multiple channels
- Detailed source documentation for transparency
Timeline: Fact-checking is completed within 2-4 hours for breaking news and 24-48 hours for feature articles.
Corrections Policy
We are committed to maintaining accuracy and transparency through our correction protocol:
- Clear identification of corrections with date and time stamps
- Prompt acknowledgment of errors upon discovery
- Transparent explanation of what was corrected and why
- Notification to affected parties when applicable
- Regular review of correction patterns to prevent recurring errors
Contact us for corrections:
corrections@news-malaysia-express.com or call +44 20 7946 0958
Privacy Protection
We protect reader privacy and source confidentiality through strict protocols:
- Secure communication channels for whistleblower protection
- Minimal data collection from website visitors
- Transparent privacy policy with clear opt-out mechanisms
- Regular security audits of our digital infrastructure
- Legal compliance with Malaysian data protection laws
For detailed privacy practices, please review our Privacy Policy.
Reader Engagement
We value reader feedback and maintain multiple communication channels:
- 24/7 reader feedback hotline and email support
- Community forums for constructive discussion
- Regular reader surveys to improve our content
- Transparent response to reader concerns within 48 hours
- Annual reader advisory board meetings
General Contact:
info@news-malaysia-express.com | +44 20 7946 0958
Mon-Sun: 8:00 AM - 8:00 PM
Our Office
News Malaysia Express Media Ltd
42 Fleet Street, City of London
London EC4Y 1AY, United Kingdom